Seat24 DE Reviews

Competitive pricing: Some users have found flight prices on Seat24.de to be significantly lower (over 10% cheaper) than competitors or even airlines themselves.

Legitimacy: The website is generally considered legitimate and not a scam, with valid SSL certification and payment methods that allow for money-back options.

Flexible ticket options: Seat24.de advertises flexible tickets and cancellation guarantees, which may appeal to travelers seeking adaptable travel plans.

Poor customer service: Multiple reviews highlight extremely poor customer support, including difficulty reaching representatives, unhelpful or inaccurate responses, and lack of follow-up on issues.

Refund and cancellation issues: Customers report long delays or failure in receiving refunds, especially when flights are canceled or changed by airlines. The company often blames airlines and does not take responsibility.

Price increases after booking: Some users experienced unexpected fare increases after payment, requiring additional payments for rebooking or changes, which contradicts the initial booking price.

Low customer satisfaction: Seat24.de has very low ratings (around 1.9 stars out of 5) and a majority of customers do not recommend the service due to the above issues.

High price level perception: Despite some low initial prices, overall price levels are considered high by some consumers, especially after hidden fees or fare changes.